Returns & Exchanges
At Volcom, we stand by the quality of our gear and want you to be completely satisfied with your purchase. If you're not stoked on your order, you can return or exchange eligible items within 30 days of the original purchase date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Select your preferred return method to generate a prepaid shipping label or a QR code for easy drop-off at participating locations.
Pack Your Gear
Place the items in their original packaging with all tags attached, ensuring the box or mailer is securely sealed for transit.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing